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Shipping and Delivery Policy

1. Introduction:

Welcome to ("we," "our," or "us"). This Shipping and Delivery Policy outlines the terms and conditions regarding the shipping and delivery of products purchased on our website,

2. Shipping Locations:

  • We offer shipping services within India, covering most postal codes. However, there may be certain remote or restricted areas where delivery services are limited or unavailable. Please check the availability for your specific location during the order process.

3. Shipping Charges:

  • Shipping charges, if applicable, will be clearly mentioned during the checkout process. These charges may vary based on factors such as the destination, order weight, and delivery method.

4. Estimated Delivery Time:

  • We make every effort to deliver your order within the estimated delivery timeframe provided during the checkout process. However, please note that delivery times may vary based on factors beyond our control, including but not limited to weather conditions, holidays, and unforeseen circumstances.

  • Estimated delivery times typically range from 3 to 5 business days, depending on your location and the availability of the product.

5. Order Processing Time:

  • Orders are typically processed within two business days from the date of order confirmation. This does not include weekends or holidays.

6. Tracking Your Order:

  • You will receive a shipping confirmation email with tracking information once your order has been shipped. You can use this information to track your order's status and estimated delivery date.

7. Delivery Attempts:

  • Our delivery partners will make multiple attempts to deliver your order. If you are not available to receive the delivery, they will leave a notification or contact you to schedule a suitable delivery time.

8. Non-Delivery Situations:

  • In case our delivery partners are unable to deliver your order due to reasons beyond their control or due to incorrect delivery information provided by you, the order may be returned to us.

  • If your order is returned, please contact our Customer Support Team at for further assistance.

9. Address Information:

  • Please ensure that your shipping address is complete and accurate to avoid delivery delays. We are not responsible for delayed or undelivered orders due to incorrect or incomplete addresses.

10. Order Cancellation Due to Non-Delivery:

  • If, due to unforeseen circumstances, we are unable to deliver your order within a reasonable time frame or if delivery is not possible at the provided address, we reserve the right to cancel the order. In such cases, a full refund will be processed.

11. Contact Information:

  • If you have any questions or require assistance with your order's delivery, please contact our Customer Support Team at:

12. Policy Updates:

  • We reserve the right to modify or update this Shipping and Delivery Policy at any time to reflect changes in our shipping procedures or Indian regulations. Any changes will be posted on our website, and the effective date will be updated accordingly.

13. Legal Compliance:

  • We are committed to complying with all applicable Indian laws and regulations related to shipping and delivery of products. Our operations adhere to the guidelines set forth by relevant authorities.

By placing an order with, you acknowledge and agree to abide by the terms and conditions of this Shipping and Delivery Policy. We are dedicated to ensuring the timely and secure delivery of your orders.

Livberg Pharmaceuticals


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